Prior to beginning work on this assignment, review the assigned chapters throughout class as well as the resources below.
Please visit the Avoiding Bias (Links to an external site.) page in the Writing Center to ensure you are using unbiased language in your assignment.
For this assignment, you will create a presentation that details an organizational transformation. The Organizational Transformation presentation allows you to demonstrate your understanding of the reading assignments, class discussions, your own research, and the application of new knowledge gained throughout the course. The assignment focuses on leadership roles, strategic planning, motivational strategies, the role of human resources, and the importance of cultural competency, strategic alliances, and community reputation as it relates to the health care organization.
For this assignment, you will prepare a 15- to 20-slide PowerPoint presentation with detailed speaker’s notes of 100 to 150 words for each slide, not including the title and reference slides. Please see the HCA340 PowerPoint Instructions downloaddocument for expanded information on expected detail in your presentation. The presentation will be created from the perspective of an upper-level administrator of one of the following types of health care organizations:
Over the past year, the organization has received numerous negative reviews from patients and clients using the services at your chosen organization. Overall, the organization’s reputation in the community has suffered due to
Further, the employees are also struggling with burnout due to a heavy workload and poor management methods.
In the presentation, you must identify the key issues that are causing the negative survey results and then address the sequence of steps needed to create the organizational change necessary for improving the customer experience.
In your PowerPoint Presentation, address the following:
Leadership and management
Human resources management
The Organizational Transformation assignment
Carefully review the Grading Rubric (Links to an external site.) for the criteria that will be used to evaluate your assignment.
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